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| | So why would I want to use natural/organic products? Because it's better for you!
Our skin is the largest organ in our body, a living, breathing protective covering. Almost 60% of what we apply to our skin is absorbed, a fact demonstrated by the use of nicotine and hormone patches.
Many off the shelf skincare products, even more expensive brands, contain a lot of synthetic ingredients and chemicals which are not good for our skin and cause us to suffer with allergies such as dermatitis and eczema or to break out in spots and pimples. Not to mention the cocktail of chemicals that are being flushed into our watercourses.
At OliveOrganic, we prefer to stick with what's natural. We don't think our bodycare products need to contain lots of synthetic chemicals. Plants are nature's natural healers. It has been said that for every ailment, nature has provided a cure. We like to think so. It certainly provides us with an abundance of naturally fragrant essential oils and herbs.
Enjoy your Natural You!
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| How much does delivery cost? United Kingdom including Northern Ireland, Channel Islands.
Delivery charges are based on the value of your order and currently are
£2.99 for all orders under £80
Over £80 and your order is FREE delivery.
Europe and Eire
All orders £9.50
North America/Canada - by airmail - up to 2kgs only.
£20.00
We can only ship airmail up to 2kgs. If your package is over 2kgs, we will contact you as we will need to split your order.
If in doubt, please contact us with your order requirements so we can weigh your order and advise you. |
| Important Note Orders over £35 in value are often sent on a 'signed for' royal mail service or courier and will require a signature on delivery so please give a delivery address where someone will be able to sign for your package. |
| When will my order arrive? UK delivery addresses -
We believe that once you've purchased something from our site, you will not want to wait long before you receive your order. Therefore, the majority of UK orders are sent First Class Post.
All orders received by 1pm on a weekday we aim to despatch the same day. Orders received after 1pm on a weekday we aim to despatch the next working day, although we often send out later received orders the same day. Orders received over the weekend will be despatched on the next business day.
All being well, you should receive your order within 2-3 working days of ordering but please allow 7 days for your order to arrive, especially at busy periods such as Christmas.
Sometimes the post office is super quick and many lucky customers receive their orders the next day!
If you have not received your order within 7 days and have not been advised of a delay then PLEASE CONTACT US.
Orders over 1.5kg may be sent by Royal Mail Standard Parcels, which takes approx three-five days.
Outside of the UK -
If your delivery address is outside of the United Kingdom, your order will take a bit longer to arrive and you will be advised of despatch details by email.
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| Packaging info We use recycled/recyclable/biodegradable packaging as much as possible.
We do tend to re-use packaging so although we do not buy 'environmentally unfriendly' packaging, we do re-use it, which is more useful than just throwing it away.
The tissue paper that we use for packing is acid-free and we re-use bubblewrap, boxes and packing peanuts that we receive.
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| Which payment methods do you accept? We accept the following cards:
MASTERCARD, VISA, SOLO, DELTA, VISA ELECTRON AND MAESTRO.
Olive Organic is a secure site. Payments are processed using PROTX
Sensitive information is encrypted in transit using the Secure Sockets Layer (SSL) protocol. PROTX use the highest commercially available encryption key length of 128-bits provided by VeriSign. Your details are not held in any clear text on our website. We don't physically see your card details.
We also accept payment by PAYPAL, AMERICAN EXPRESS AND DINERS CLUB,
please choose the PAYPAL option if you wish to pay this way.
You can also pay by cheque or postal order. Please make payable to Olive Organic and send to address below. Please do not send us cash through the post.
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| Can I contact Olive Organic? You can contact us as follows
By telephone 01604 696394
By email to hello@oliveorganic.com Click on 'Ask Pauline' to drop us a line
Snail Mail
Pauline Savory
Olive Organic
The Warren
Highfield Way
Yardley Hastings
Northamptonshire
NN7 1HQ |
| How do I shop on your site? Just add the items you would like into your basket using the 'add to bag' button. Then, click on 'checkout' to be taken to our secure server to enter your details. You will need to input your name, address, postcode and credit card details. Please note that your name and address must match the address that your payment card is registered to.
If you wish to ship the product to a different delivery address, there is an option to do this.
You can check what's in your basket at any time by clicking on the 'View Bag' button.
You can also amend quantities and remove items as you want to.
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| Your contact email address We do suggest that if you give us a hotmail or yahoo email address as a point of contact, that it is an address that you check regularly. We communicate by email so any order confirmation, shipping advice etc will go to your email address.
Also if there is a delay with one of the items on your order, we will advise by email so it's a good idea to give us an email address that is checked on a regular basis. Your details are held in the strictest confidence. We only use your email address to confirm your order and send you shipping details and our newsletter if you have subscribed. We don't sell, share or rent your details. |
| I'm not sure which products are right for my skin. Can you help? Yes of course. We're happy to help.
If you email us with some details of your skin type, your usual cleansing routine, type of products you like to use (eg cleansing lotion or facewash) and any problems that you may be having and we will recommend some suitable products for you to try.
We look forward to hearing from you! |
| I've heard a lot about parabens - what are they? PARABENS (methyl, propyl, butyl etc.) are synthetic preservatives found in many skincare products and toiletries. Parabens are oestrogen mimics: butylparaben is the most oestrogenic, followed by propylparaben, ethylparaben and methylparaben.
Our products use natural preservatives and essential oils to prolong the life of the products.
Some other ingredients you may want to avoid are
SODIUM LAURYL SULPHATE
A common detergent found in thousands of cosmetic products including shampoos, toothpastes, creams and lotions. It is a strong degreaser that can irritate and dry skin or hair. At its worst SLS can cause cracking of the epidermis and severe inflammation of the underlying layer. Not to be confused with Sodium Laureth Sulphate/Sodium Lauryl Ether Sulfate (SLES) which is a close relation of SLS. Products containing SLS should be rinsed off thoroughly after use.
DIETHANOLAMINE (DEA)/TRIETHANOLAMINE (TEA)
Synthetic compounds made from Ammonia and Ethylene oxide. These are used as emulsifiers and in acidity control and found in many skin lotions, eye gels, moisturizing creams, shaving foams, shampoos and dermatological soaps. May contain nitrosamines that are potential carcinogens. They can also cause severe facial dermatitis and contact dermatitis.
PETROLATUM (Petroleum Jelly or "Vaseline")
This is a heavy oil extracted from petroleum. It can be allergenic, does not absorb well and so may clog pores. It smothers skin so it cannot breathe naturally and may also cause discoloration of the skin.
PROPYLENE GLYCOL
Derived from petroleum propylene glycol and used as a humectant (moisturizer), surfactant and solvent in many products. In industry it is used in antifreeze and hydraulic brake fluid! It can penetrate the outermost skin and carry other ingredients into the deeper layers of the epidermis. Can cause allergic and toxic reactions including dermatitis in some individuals.
PHLALATES
Phlalates are used by manufacturers of many products to prolong their scent. Phthalates are potentially carcinogenic and damaging to embryos and newborns.
We are pleased to say that none of our products contain any of these ingredients |
| Do you produce a catalogue? No we don't.
We are constantly seeking out new and exciting organic products to add to our range. We feel it would be wasteful to produce a catalogue which would quickly go out of date. Our webshop is our catalogue. If you need any further information of any of our lovely products, then please ask. We will be delighted to help.
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